Shipping policy

Shipping Information
Note: In rare instances, delivery delays may occur, causing the package to arrive beyond the estimated timeframe. Unfortunately, such situations are beyond our control; customs clearance processes can also sometimes cause delays.

You are responsible for return shipping costs, and these costs are non-refundable. If a refund is issued, the return shipping fee will be deducted from the refund amount. We will only cover shipping costs if an item is damaged and requires replacement.

The delivery time for exchanged items varies depending on your location.

Please note that our products are primarily sourced from overseas, so delivery may take some time. We are not responsible for packages that cannot be delivered due to incorrect addresses. However, if an item is damaged or lost during transit, we will resolve the issue provided you submit the necessary proof within 5 days of receipt (please refer to the refund instructions for specific requirements).
Order delivery consists of two stages:
Processing time: 3–7 days
Shipping time: 7–14 days
Shipping methods: Standard shipping, Free shipping
Shipping fees: Free shipping on orders over $49.00
Shipping fee is $6.99 for orders between $0.00 and $59.00
Note: Delivery times may be affected by holidays, the destination country, severe weather, and the status of international logistics providers, but the total time will not exceed 30 days. You may contact us via email at any time to resolve issues.
We assume full responsibility for packages lost, damaged, or delayed during transit; however, if the buyer chooses a different logistics provider, the buyer assumes full responsibility for the shipment.